Now that you're basically a communications expert, this would never happen to you, but not everyone has your skills, and as a leader, there will be many times that poor communication will lead to conflict.  So make your way to Module 2 of the Leadership Series to find out what to do when conflict arises.  

 

Have you already taken module 2?  If that's the case, then you have completed the Leadership Series.  Thank you for choosing PKLL Academy, and we hope to see you again.