Why Leadership Learning?
Today, leadership training is more relevant than ever. There has been a dramatic increase in turnover since the pandemic began. With the option of working where and how one wants, workers have more opportunities, causing many to leave their current jobs in search of better ones. To create an environment in which employees will have a reason and desire to stay with an organization, it is vital that leaders cultivate a supportive, communicative culture that will inspire confidence and motivation in their employees. Training of this type will enable leaders to gain these skills through new learning.
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This course will target new or aspiring managers working in a corporate environment or any person in a management position who wants to improve their communication, coaching, and conflict resolution skills and will be available to the public.
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The course will be a self-paced series of online modules with optional supplementary workshops led via video conferencing. Each module will address one of the 3Cs (communication, coaching, and conflict resolution) and include examples and scenarios for participants to practice with. Participants will be assessed for each module as well as a final assessment.
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Instructional Goals & Analysis
Goal 1: New managers will select appropriate modes of communication and craft messages using the 7Cs (clarity, correctness, courteous, completeness, conciseness, concreteness, and consideration)
​Goal 2: New managers will empower team members to identify skills and interests and develop goals that align with the organization’s goals (this goal was removed from the final Leadership Learning series)
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​Goal 3: New managers will proactively identify and address sources of conflict by applying de-escalation techniques that support continued community cooperation.
